Excel Telecommunications adds Virtual Lines capabilities to its suite of SIP Trunking products. Engineered for Small to Medium sized businesses and call center customers, this unique combination provides flexible channel usage for Local, Long Distance and Toll Free services at a fraction of the cost with one simple bill. Excel Telecommunications utilizes voice compression along with dynamic band allocation for faster data or twice the number of simultaneous calls without compromising quality. With Virtual Lines you can never miss another important call and enable enhanced features like unified communication.
| ITSP with 5 Fixed Lines Illustrates ITSP providing 5 voice lines for sending and receiving calls. The above example is representative of a busy hour where 4 lines are in use and hopefully One line is kept open to prevent and busy calls for inbound caller or outbound caller. Note since the 5th line is not being utilized it has been shaded blue to represent Data can utilize the bandwidth and is the classic example of bandwidth on demand. To increase the number of calls and prevent busy more voice lines would be Purchase usually incurring a $30 or more charge per line. |
ITSP providing Virtual Trunks In this illustration the ITSP is providing virtual voice channels that only exist when calls occur. The green indicates a simultaneous ring application where an inbound call comes into the IP PBX and in addition to ringing the office line the PBX makes two additional outbound calls to find the called person. Note the virtual channels of the Sim Call are left shaded in blue as they do not consume any voice path unless they are answered. Virtual Channels more readily allow the business to take advantage of newer IP PBX featured including SimRing, Unified Communications. |
| Option 1 | Option 2 | Option 3 | Option 4 | Option 5 | |
| Minimum Commit | $99 | $199 | $299 | $499 | $999 |
| Local | 0.0099 | 0.0099 | 0.0099 | 0.0099 | 0.0099 |
| LD | 0.0239 | 0.0199 | 0.0169 | 0.0149 | 0.0139 |
Unmetered calling for Long Distance
Toll Free - IP to IP and Local calls
Excel is a market leader with extensive experience in the telecommunications industry. The service promise is an example of Excel’s commitment to our partners and their business clients. In today’s competitive environment, we realize downtime or service interruptions are not an option.
Every new Excel customer receives our industry
leading 90 Day Service Promise
Our 90 Day Service Promise is Excel's guarantee that your service level will be right and worry free from day one. This is the most cost effective and reliable communications service promise across the United States. Within the first 90 days upon installation, if you are not completely satisfied with your Excel IP Trunking service and performance standards, simply contact us at (800) 308-GOLD (4653). If we are unable to provide you with the resolution you originally requested, we will release you from your contract - no questions asked. In addition, you may be eligible for Excel to reimburse the cost associated with switching back to your previous local telephone service provider. Please review the Excel Telecommunications IP Trunking 90 Day Service Promise and the Excel Telecommunications IP Trunking Service Level Agreement (SLA) at http://www.excel.com/legalnotices for full details on our 90 Day Service Promise.
Sincerely,
James Cashiola
Chief Executive Officer
Excel Telecommunications
